Customer Support

Frequently Asked Questions

• How do I verify the credibility of your packers and movers services?

  To ensure our credibility, we recommend visiting our office to see our operations firsthand. We provide our company registration, GST certificate, and transport permits upon request. You can also check online reviews and ask for references from past clients to confirm our reputation and reliability.

• What factors affect the cost of your moving services?

  The cost depends on the distance of the move, the volume and weight of items, the type of packing materials used, and additional services like dismantling or insurance. A pre-move survey helps us provide an accurate quote tailored to your needs. Contact us for a detailed breakdown.

• Do you offer insurance for my belongings during transit?

  Yes, we offer comprehensive transit insurance to cover unforeseen events like accidents or damages. The insurance cost is typically 3% of the declared value of your goods. We provide a transparent quote before booking to help you decide.

• How do you handle delicate or sensitive items?

  Our trained team uses high-quality packing materials, such as bubble wrap and custom crates, to secure fragile items like glassware, electronics, or artwork. We handle each item with care and ensure proper labeling and secure loading to prevent damage during transit.

• Can I track my consignment during the move?

  Yes, we offer real-time tracking through our online platform or mobile app. You can monitor your consignment's location using GPS-enabled vehicles, and our customer support team is available to provide updates upon request.

• What type of packing materials do you use?

  We use high-quality, industry-standard materials like corrugated boxes, bubble wrap, foam sheets, and sturdy tape to ensure your belongings are well-protected. For specialized items, we provide custom wooden crates or padded covers to minimize risks during transit.

• Are your services available for intercity and interstate moves?

  Yes, we offer both intercity and interstate moving services across major locations. Our fleet is equipped for long-distance transport, and we coordinate logistics to ensure timely delivery, no matter the distance.